Satisfaction guarantee

At Memories Made, LLC, we stand behind the quality of every order. Your product will be crafted with premium materials, arrive free of manufacturing defects, and bring joy to its recipient. Our goal is to ensure your experience reflects the thoughtful, personalized gift you intended.

If your product is damaged during shipping or if we make a mistake in production, we will replace it at no cost to you. Simply email a photo of the issue to service@memoriesmade.store. If we confirm that the damage occurred in transit or the error was ours, you will not need to return the original order. We will promptly send a replacement or issue a full refund.